Q1:Why choose us? A: Our factory supplies favorable price along
with design – production – delivery which gives you one stop
solution.
Q2:Can I get a sample for product? A:We are honored to provide you
with a simple sample, however, as for the customized products, we
are concerned that we cannot provide free samples.
Q3:What about the lead time? A:Sample needs just about 7 days, mass
production time needs 1-2 weeks.
Q4:Do you have any MOQ limit for products order? A: The MOQ for
each product category is negotiated individually, for samples
checking is available.
Q5:How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea.It usually takes more than 15 days to
arrive.
Q6:How to proceed an order for products? A: Firstly,let us know
your requirements or application. Secondly,We quote according to
your requirements or our suggestions. Thirdly,customer confirms the
samples and places deposit for formal order. Fourthly,We arrange
the production.
Q7:Is it OK to print my logo on product? A: Yes. Please inform us
formally before our production and confirm the design firstly based
on our sample.
Q8:Do you offer guarantee for the products? A: Yes,we offer 1-3
years warranty to our products depending on the product category.
Q9:How to deal with the faulty? A: Firstly,Our products are
produced in strict quality control system . Secondly,during the
guarantee period, we will send new product with new order for small
quantity. For defective batch products, we will repair them and
resend them to you or we can discuss the solution including re-call
according to real situation.
